Privacy policy

Privacy Policy

Welcome to Shehamet

At Shehamet, we are committed to protecting your privacy and personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

We may collect the following personal information when you use our website or place an order:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party payment providers)

  • Order history

  • IP address

  • Browser and device information

How We Use Your Information

We may use your personal information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website, products, and services

  • Prevent fraud and enhance website security

  • Comply with legal and regulatory obligations

  • Send promotional offers and marketing communications (only if you choose to receive them)

Payment Security

All payments made on Shehamet are processed through secure and encrypted payment gateways.

We do not store your banking details, debit card information, or credit card information on our servers.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only with trusted service providers that help us operate our business, including:

  • Payment gateway providers

  • Courier and delivery companies

  • Website hosting providers

  • Technical support and IT service providers

These providers receive only the information necessary to perform their services and are required to protect your personal information.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience and website functionality.

Cookies help us:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Provide a better shopping experience

You may disable cookies through your browser settings; however, some features of our website may not function correctly.

Data Protection

We take reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access

  • Loss or theft

  • Misuse

  • Alteration

  • Disclosure

Although we take reasonable precautions, no method of transmitting information over the internet is completely secure.

Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information where legally permitted

  • Withdraw your consent for marketing communications at any time

  • Lodge a complaint with the Information Regulator of South Africa if you believe your personal information has been handled unlawfully

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with immediate effect upon publication.

Contact Information

Business Name: Shehamet

Website: Shehamet

Email: support@shehamet.co.za

WhatsApp / Phone: +27 740277760

Business Address

42 Kimberley Rd
Bertrams
Johannesburg
Gauteng
2094
South Africa